Frequently Asked Questions
Everything you need to know about our premium headwear.
What materials are used in Storied Hats?
We prioritize sustainability and quality by using premium materials such as organic cotton, hemp, recycled polyester, and ethically sourced wool to ensure each hat tells a responsible story.
How do I determine my hat size?
Most of our hats are adjustable or 'one size fits most.' For specific fitted styles, please refer to our detailed Size Guide located on the product page which provides measurements in centimeters and inches.
What is your shipping policy?
We offer standard and expedited shipping. Orders are typically processed within 1-2 business days. Free standard shipping is available on all domestic orders over $75.
Can I return or exchange my hat?
Yes, we want you to love your fit. We accept returns and exchanges within 30 days of delivery, provided the hat is in its original, unworn condition with tags attached.
How should I clean my Storied Hat?
To maintain the shape and integrity of the fabric, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying unless the care label specifically states otherwise.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.